Thank you for shopping with Aries Collection. We’re committed to ensuring you love your purchase! If for any reason you’re not completely satisfied, we offer a 7-day return policy on eligible items.

 

✅ Eligibility for Returns:

•Items must be returned within 7 days of receiving your order.

•Products must be unused, unworn, unwashed, and in original condition.

•All original packaging, tags, labels, and any included accessories must be intact.

•Proof of purchase (order number or receipt) is required.

 

🚫 Non-Returnable Items:

•Items marked “Final Sale” or “Non-Returnable”.

•Intimate wear, swimwear, or custom/personalized items (unless defective).

•Used home décor or items damaged after delivery due to customer handling.

 

🔄 Exchanges:

•We allow exchanges only if the item is in stock and meets the return criteria.

•If the desired item is unavailable, a store credit or refund will be issued.

 

💰 Refunds:

•Refunds will be processed once we receive and inspect the returned item.

•Refunds are issued to the original payment method within 7–14 business days.

•Shipping fees are non-refundable, unless the return is due to our error.

 

📦 How to Initiate a Return:

1.Email us at [your returns email] within 7 days of receiving your order.

2.Include your order number, item(s) you wish to return, and the reason.

3.Our team will guide you through the return process.

 

🚚 Return Shipping:

•Customers are responsible for return shipping costs, unless the item was incorrect or damaged on arrival.

•We recommend using a trackable shipping service for your return.